How to take phone calls for your colleagues?

Very often, our customer calls us and would like to talk to my colleague.

If my colleague is at lunch, I would say, “He’s at lunch,” or, “He’s away at lunch.” You can even say, “He’s taken off for lunch,” or, “He’s not back from lunch yet.” (Ways of saying “out to lunch”)

If it’s not lunch time, and he/she is not at his/her desk, I would say, “He is not at his desk. Can I take a message?” (He is not at his desk)

If my colleague is off sick, this will be appropriate: “he is off sick.” or "she is out sick."

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